If the pharmacist insists on presenting it and does not take the medicine with defects, reference should be made to Articles (The consumer does not have cash or sales receipt or other document certifying the fact and conditions of purchase of the goods, is not a basis for refusal to satisfy his requirements). It states that the lack of confirmation of a completed purchase is not a reason not to take the medicine. As you buy roxicodone online you can find the best choices.
In addition to replacing a defective product with one that has the appropriate quality, the buyer can ask for an analog with a similar mechanism of action or demand the return of all the money spent subject to the delivery of an unsuitable item to the pharmacist.
- Poor quality products are not the only reason allowing the consumer to ask for compensation. He can also protect his rights in such situations:
- The purchased medicine is expired, or its expiration date is coming to an end, and you cannot use it fully until it expires.
There are defects on the package: the expired shelf life and lot number, the packaging is torn/broken/ has a chip, the number indicated on the package has discrepancies with the number on the product itself.
- There is no instruction inside the medicine box.
- Tablets / ampoules / capsules are substandard.
The pharmacist has proposed the purchase of a product that should not be given without a prescription.
If the buyer before using the medicine saw an expiration date on the packaging that is coming to an end or has already expired, he must leave the medicine intact, keep the receipt and within a week go to the pharmacist who released the expired goods. The issue of refund can also be resolved through the guidance of the pharmacy or the manufacturer of the drug.
Damaged packaging or tablet integrity
The receipt of a complaint that the packaging is damaged may mean that it does not indicate the release date or batch number. The release date is necessary to determine the suitability of the drug for use, and without knowing that the product is suitable for use, it cannot be sold.
The deleted date does not guarantee the safe use of medicines, which means that the pharmacist must agree to a refund and give the buyer the full amount paid.
Medicines of absolutely all categories are subject to dating.
Medicines can also be returned if:
- the packaging is not tight
- cardboard packaging is torn/dented
There are chips/cracks on the glass jar
Even if there are a date and number, the consumer may encounter a defect in medicines, which cannot be detected directly upon purchase.
On the tablets themselves, there may be chips, cracks, the color and smell of the purchased medications may differ from the usual ones, which makes taking the drugs unacceptable and dangerous to health.
The pharmacist must take medications with impaired integrity, and a series of tablets should be withdrawn from the sale. In both cases, the main condition for the return is a guarantee that the products are of a substandard form not due to circumstances for which the consumer is responsible. If you refuse to take defective drugs, you must insist on an examination at the expense of the manufacturer.
Prescription drug was sold over the counter
Prescription drugs should not be dispensed without the buyer’s permission to buy. Preparations of this type have strict restrictions on use, and cannot be recommended in a pharmacy by a pharmacist as an analog or appear as safe means.